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Payment Policy

We require full payment at the end of consultation. For your convenience, we accept Visa, MasterCard, Eftpos and cash. We are also accredited with VET PAY FINANCE, please follow the link to find out more.

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New Clients

New clients to Chancellor Park Vet Surgery are asked to complete a new client form before their appointment.

Please follow the link below, to complete and submit a new Client Form.

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NEW CLIENT FORM

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Updating Client Details

Existing clients who are wanting to update their details in the database, can do so by following the link below, complete the form and click submit.

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UPDATING CLIENT DETAILS FORM

 

Online Prescriptions

If your pet is a current client of Chancellor Park Vet Surgery, and on long term medication, you can make an order through our website.

Simply follow the link below, fill out the form, and click submit.

We will contact you as soon as it is available for pick up. 

Please allow minimum of three working days, if the medication is required urgently, please call the surgery directly.

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ONLINE PRESCRIPTION 

 

PLEASE NOTE:

If we have not seen your pet recently and/or do not have reasonable knowledge of their condition, or have not previously agreed that long term medication is required, we may need to perform a check up before we can provide you with more medications for your pet. If this is the case we will contact you upon receiving your order.

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Pre-Visit Pharmaceuticals

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What are PVPs? 
Pre-visit pharmaceuticals or PVPs are medications we prescribe for anxious and fearful pets to help calm them during visits to the vet.

What medication is used?
Gabapentin for cats and a Gabapentin/Trazodone combination for dogs. Gabapentin is an anxiolytic medication and Trazodone is a mild sedative with anxiolytic properties.

Why do we use PVPs?
We use this medication to help make vet visits less scary for our patients. Coming to the clinic can be very stressful and some cats and dogs can become quite anxious and fearful. This can make examination hard for us, terrifying for the patient and upsetting for the owner. After having PVPs your pet will still be able to walk but may be a little sleepy for a few hours. We feel that the benefits of a happier, calmer pet are worth a bit of extra sleep time.

Dosing?
The first dose we give is considered a trial dose. The next dose may be adjusted according to how they respond to the first dose. The medication can be mixed with a small amount of tasty food if required. PVPs need to be given 2-3 hours prior to the vet visit. Very fearful pets can have a loading dose the night before the visit as well as the dose 2-3 hours before the visit.

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If you would like pre-visit pharmaceuticals to be prescribed to your pet before their next visit, simply follow the link below, and click submit.

We will contact you as soon as it is available for pick up. 

Please allow minimum of three working days, if the medication is required urgently, please call the surgery directly.

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PRE-VISIT PHARMACEUTICALS REQUEST FORM

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PLEASE NOTE:

If we have not seen your pet recently and/or do not have reasonable knowledge of their condition, or have not previously agreed that medication is required, we may need to perform a check up before we can provide you with more medications for your pet. If this is the case we will contact you upon receiving your order.

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Behaviour Consult

Once you have booked your appointment with our friendly staff, each client is asked to complete a behavioural questionnaire, simply follow the link, complete the form and email the form to lab@chanparkvet.com.au before your appointment. 

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BEHAVIOUR CONSULT QUESTIONNAIRE 

Please note: Please ensure you have an appointment booked before completing this form.

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