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Consultations are performed by appointment during our opening hours:

  • Monday to Friday 8:30am to 5:30pm

  • Saturday 8:30am to 11:00am



Consultations are an opportunity to discuss any health issues, behavioural problems or preventative health care strategies relevant to your pet.

Standard consultation is between 15 to 30 minutes in length and an extended consultation is between 30 to 50 minutes.


Are you experiencing behaviour problems with your cat or dog?
Pet owners can often become frustrated and discouraged by their pet's unacceptable behaviour. Unfortunately, improper dealing with the situation can lead to your pet's behaviour problems becoming worse.


Examples of behavioural problems;

  • Aggression towards other animals

  • Aggression towards people

  • Canine or feline rivalry in the home

  • House soiling

  • Separation anxiety

  • Fear-based behaviours

  • Destructive behaviours

  • Compulsive behaviours

  • Excessive vocalization

  • Adjustment difficulties (introducing new home, baby, pet, or family members)

Because animals are all individuals, like us, each behavioural case usually requires a different approach to eliminate the inappropriate activities. With the correct training methods and advice, many problems can be managed and bad behaviours eliminated. We aim to work with you to regain a healthy relationship with your pet.

Behaviour consultations are usually conducted with Dr Annabel Shepherd.

Please contact us for further information and bookings.


Bringing a new puppy or kitten into the family is often a very exciting and anticipated event. Not many people stop to consider that it can also be quite a stressful affair. There is a large amount of information that you need to absorb and this can be overwhelming and confusing for many new pet owners.

Luckily, we're here to lend a hand. We have been working with puppies, kittens and their owners for many years.


The puppy consultation is a session intended to answer many of the questions that new owners may have about puppy health care, behaviour and training. We will help you resolve behaviour issues common in puppies like biting, chewing, jumping up, house training, alone-time training, crate training, ankle grabbing and many others. Ultimately, this session will help you better understand your puppy and common puppy behaviours.

The puppy consult will help you and your new pup to put all four paws in the right direction and set you both up for a good relationship and happy life together.


The kitten consultation, like the puppy consult, is a session intended to answer many of the questions new owners have about their new kitten. We will help with planning your new kitten's healthcare regime, nutrition, toilet training and common feline behaviours. This session is aimed at giving you and your new furry friend the best possible start for your life together.

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